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Reviews
SEE WHAT MY CUSTOMERS ARE SAYING ABOUT ME AND PELLA
Jen Tosh
My sales person, Bruce Woolf was great!! Very pleased.
Mary Lahti
Bruce Woolf was on time and did the best he could to answer all of our questions and provide alternatives to our research on new french doors. He presented options and adjusted design along with estimates. There was no sales pressure. He was courteous and professional. The person who called us to schedule Bruce ( I think his name was Gary) was also very professional and responsive in checking with us first to match us with Bruce who had helped us before on purchasing windows. Then he called back quickly to confirm times. We did not have to follow up ourselves which is often the norm with companies these day so his follow up was much appreciated.
Chris Miller
The installation of our new Pella window couldn’t have gone better! Our salesman Bruce Woolf was wonderful, explained everything, not pushy like so many of these other window salesman and very professional.
Kevin Yonon
Pella (Bruce Woolf and his installation team) did an excellent job with our window replacement project. Highly recommended!
Donna Manson
Bruce Woolf helped me select new Pella sidelights for my front door and I could not be happier. He walked me through all the options and helped me choose what worked best for my budget. He is patient, knowledgeable and very professional. I will definitely contact him again should I ever need any other windows or doors for my home.
Robert Minkoff
I had a cracked window and called Pella representative, Bruce Woolf. Bruce did a fantastic job of measuring, processing and placing our order. He is a consummate professional and I give him my highest possible rating. If you have a window issue, you should give a call to friendly and able Bruce Woolf.
Katie Barksdale
Bruce was our representative that sat with me and guided me though the entire process from a vision to financing options. His installation team were so easy to work with, professional, the highest quality finishes. The scheduler Lillian has the best communication skills as well. We look forward to using them for the rest of the house for windows and doors. Highly recommend!
eannie Evanchan
We love our new Pella windows! We moved into an older home and the windows were in really bad shape and were hard to see out of because of water condensation. We worked with specialist Bruce Woolf who spent a lot of time with us discussing our options and making sure the new windows would match the look of the house. He was also great at helping us stay on budget and was able to answer all of our questions. They turned out beautiful! We're so happy that we reached out to Bruce again today for our front door - and when the budget allows - we will have them replace all of our doors. Side note: we'd also gotten a quote from Andersen and they were $4K more per door than Pella. Would definitely recommend!
Marion Greif
We contacted Pella Windows, after talking with Anderson. There was no comparison. Bruce Woolf is the consummate professional. He is knowledgeable, courteous, punctual, and attentive to his customers needs. He listened carefully, and was gracious when we added windows to our original order. The entire experience from the sale through the installation was a pleasure. The installers, Roman and Jimmy, were skilled and helpful. We had 4 patio doors, and 17 windows installed without a problem. Even the clean-up was perfect. I have already recommended Pella to a friend.
Bruce W. was fair, professional and provided great service. Bruce is very knowledgeable, fair and professional. He had me sold and he delivered. Excellent crew. Would absolutely use Pella again.
Excellent experience from start to finish. Bruce and Roman were terrific in all that they did.
We just replaced every single window in our home with Pella windows after working with Bruce Woolf on the project. Bruce was knowledgeable and assured us that this job was going to go smoothly even though I was hesitant to do it all at once. We just replaced every single window in our home with Pella windows after working with Bruce Woolf on the project. Bruce was knowledgeable and assured us that this job was going to go smoothly even though I was hesitant to do it all at once.! He was right! The installers were top notch and worked through the heatwave we were having in order to complete the job as promised. The left our home and property neat and clean and went above and beyond to make sure they answered any questions and took care of the littlest details. Excellent experience!
I recently purchased a house and planned a renovation. One of the big jobs was putting new windows in. A lot of my inspiration for the “Reno” was based on pictures I saw from California style homes. Being a California native living on the east coast for many years now I like mixing the east coast sophistication with the west coast lifestyle.
What I saw in a lot of these homes was black windows inside and outside. We left the windows as the last project. During the year of renovations I did meet with a few window companies and every company immediately tried to talk me out of doing black windows.
I believe some of them really didn’t get it or a lot of these companies weren’t up to date with the materials therefore they were against it.
The one or two estimates I did receive were astronomical.
Someone recommended Pella Windows so I reached out. Within two days Bruce Woolf sales manager with over 20 years experience showed up to give me an estimate. He was totally up to date with my desire to do black windows. We sat in my kitchen afterwards and discussed the job. He didn’t push me at all and laid it out for easy for me to understand. I almost thought it was to good to be true so I said at that time “let me digest it and get back to you “. The estimate was significantly less then the ones prior. More importantly he said understood what I was trying to achieve. I basically signed the deal that week. Bruce was honest about the lead time as he said these will take a little longer for what I wanted. Fast forward 10 weeks and everything is done and installed. The installers they sent were fantastic and the job was went as smooth as could be. I am really ecstatic about my windows and the overall experience I had with Pella windows.
Wow... it doesn't get any better than this! From the initial meeting to the very last door/ window that was beautifully installed we could not say more. Bruce was truly a master at anticipating everything that led to the completion of this wonderful installation. Five stars all the way. Bruce is absolutely the best at all he does!
My Pella rep Bruce Woolf was very professional and the installation smooth and streamlined. Workers left the work areas clean and pristine. Customer service in my area was top-notched. Bruce worked with me each step, very responsive and made my dream come true to beautify and insulated my home.
Company has been very responsive to my requests. Pricing and service fantastic. The shining star of our transaction was our salesperson , Bruce Woolf. Extremely knowledgeable about the products and installation procedures. His experience in this industry made us feel very comfortable with such a large transaction.
Three window install...Perfect. The salesman, Bruce Woolf was attentive and detail oriented and gave us a great idea of what to expect and when. The installer, Nick, was a perfectionist. He was on time for our appointment, had all the correct tools and product and the installation was done quickly, cleanly and he left my living room cleaned than when he got there. And didn't mind that my three big dogs sat there and watched him the whole time. Thanks Pella. Great products and a great team.
Job was well done. Very organized, very low drama, I didn't have to call anyone for any update. Windows look the way I expected and I liked the results. The only thing that could have been done better is sealing of windows on the outside. …Job was well done. Very organized, very low drama, I didn't have to call anyone for any update. Windows look the way I expected and I liked the results. The only thing that could have been done better is sealing of windows on the outside. It looked a bit uneven. Bruce Woolf - did a great job explaining the process and organizing the work.
My front door with sidelights and my backdoor with blinds inside the panes and a matching storm door are beautiful. The work on both sets of doors apparently was done very carefully, insulating us well through this unusually cold winter. I would highly recommend this company.
Great Salesman! Fantastic installation crew! Area manager stopped by to follow up with my order on the scheduled installation date - Nice touch. Beautiful windows! Simply the best Best! Charles Beckett
Harrison NY
Jackie Moskow
We love our Pella windows and Bruce Woolf was the best. He was very respectful of our budget, had great suggestions and gave top-notch customer service. I wouldn’t hesitate to recommend Bruce and Pella!
My needs were assessed and reviewed by Bruce Woolf. He realized that I was a somewhat special, challenging case. He not only made excellent suggestions, but also made sure very exacting measurements were taken, insuring that the oddities of my personal reality were respected. The entire endeavor was A GAS.
We have worked with Bruce on many projects over the years. You won't find a better person who understands customer needs, then finds the right solution to make sure things really work out well. His extensive background in window installation and general remodeling are a huge plus - way more than "just a salesperson."
Seth Mayo
Had two sliding doors replaced...everyone I dealt with from start to finish was punctual and professional. Bruce Woolf was our main point of contact and he was a pleasure to work with, very knowledgeable and easy to work with. The install team completed all of the work in about 6 hours and the finished product exceeded expectations.
10 months ago-
Great experience from start finish. Their sales rep, Bruce Woolf is total professional,helpful and knowledgeable. The same for the rest of the people involved in the installation.
Great quality! I got my front door and sliding doors for my breakfast area, both beautiful. Received so many complements and neighbors asking me what company did I use. I worked in both projects with Bruce Woolf, he is very professional. Bruce and his team addressed all of my questions and concerns to ma
Pella was great. We moved into an old house with old windows and Pella was able to recreate the same look with incredible replacement windows that keep the cold and sound out! I would highly recommend them to anyone.
Professional people and magnificent products. We had a wonderful experience with Bruce Woolf who came to our home and recommended the perfect door. Expert installers came a few weeks later and it looks great.
Working with Bruce and Pella Windows was seamless.
Bruce is very knowledgeable on the Pella product line and made the entire sales process worth the investment.
I highly recommend Bruce to whomever is in the market for new windows.👍
Installation was quick and perfect. Used them for years and working with Bruce has made it an even better experience.
Worked well with sales rep to get me the quality I wanted at a price I thought very fair. I also felt comfortable with the very long guarantee for a replacement window if the one I purchased rotted. The installation team from PELLA came on time and did a better job than the original contractor.
Great purchase experience with Bruce Woolf who knew his stuff inside and out. Windows are beautiful, really enhance the look (and value) of our place, and keep the place cool in summer and warm in winter.
Bruce was very knowledgeable and professional, the measurements were perfect. The installer was very clean and meticulous on the install and very respectful of my home
Bruce Woolf is a pleasure to work with.
From the financial aspect, professional dealings to the craftsman of installing the windows and door, all was painless and very satisfactory.
I had Pella install new windows in my house and can honestly say I have loved them. No drafts whatsoever. They feel warm inside and block the cold wind. The look is beautiful. The installation was done very neatly and promptly. I am a very satisfied customer.
Worked well with sales rep Bruce Woolf to get me the quality I wanted at a price I thought very fair. I also felt comfortable with the very long guarantee for a replacement window if the one I purchased rotted. The installation team from PELLA came on time and did a better job than the original contractor.
Good experience all around. We are enjoying our new windows.
5 STARS!
I recently had all of my windows replaced. From the very beginning and throughout the entire process the Sales Rep that was working with us (Bruce Woolf) was extremely helpful and knowledgeable. I have since recommended Pella and Bruce Woolf to many of my friends.
Thank you!!
We're pleased to share our 5-star experience with Pella and Bruce Woolf. We recently remodeled our home and as part of this major project, we had purchased all new Pella casement windows and also had the company install. Needless to say there are endless possibilities and companies from which to choose, but in the end we were sold on Bruce's knowledge and care, and Pella's reputation for best-in-class quality and workmanship!
Love the windows. Heating bills lower and very comfortable...
5 stars.
5 stars
Ken Lempit
We replaced about 20 windows in our Wilton, CT home prior to putting it up for sale. The original windows caused drafts and detracted from the appearance of the house. From the initial consultation and negotiation with Bruce Woolf, our Pella rep, through to the installation of these windows without a scratch to the existing trim, was a pleasure.
The comfort of our house was greatly improved, the appearance matches the other windows from a previous renovation, and we sold the house more quickly (we believe) as a result of taking care of this capital improvement.
June N
don't enjoy home repair, and I especially don't enjoy dealing with home repair salespeople. Bruce Woolf at Pella is an exception. He made our window replacement enjoyable and easy.
Michael M
We replaced all the windows in our apartment with Pella windows. Everything about them is a huge upgrade: appearance, functionality, noise reduction, and climate control.
Bruce Woolf, the Pella rep who sold us the windows, worked hard to get us the best product at a fair price. He was extremely knowledgeable about his product line and the installation process and walked us through the whole thing.
